Privacy Policy

Effective Date: 29-11-2024

At Energy Smart LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website energysmartnc.com and use our services. By accessing our site and services, you agree to the terms of this policy.

Information We Collect
We may collect personal information from you in various ways, including but not limited to:

Personal Identification Information: Name, email address, phone number, billing address, and payment information when you create an account or subscribe to our services.

Non-Personal Identification Information: Browser type, internet service provider, referring/exit pages, and date/time stamps when you interact with our site.

Cookies and Tracking Technologies: We may use cookies, web beacons, and similar tracking technologies to enhance user experience, analyze site traffic, and improve our services.

How We Use Your Information
Energy Smart LLC may use the information we collect for the following purposes:

To Provide Services: To manage your subscription, process payments, and deliver our services.

To Improve Our Website: We continually strive to improve our website offerings based on the information and feedback we receive from you.

To Communicate with You: To send you updates, promotional materials, and other information related to your account or our services.

To Enhance Customer Service: Your information helps us respond more effectively to your customer service requests and support needs.

How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, firewalls, and secure server hosting. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following circumstances:

Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep your information confidential. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Legal Compliance: We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Your Rights
You have the right to:

Access and update your personal information.

Cancel your subscription at any time through the “Manage Subscriptions” section in your account settings.

Request the deletion of your personal information, subject to legal obligations.

Changes to This Privacy Policy
Energy Smart LLC may update this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site.

Contact Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Energy Smart LLC
Hello@energysmartnc.com

Thank you for choosing Energy Smart LLC. Your privacy is important to us!